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Emergency department patient experience a systematic review of the literature


Emergency Department Patient Experience: A Systematic Emergency Department Patient Experience Emergency Department Patient Experience: A Systematic Emergency Department Patient Experience Emergency Department Patient Experience: A Systematic Review of the Literature The most commonly identified drivers of ED patient experience include communication, wait times, and staff empathy; however, existing literature is limited. Patient experience with emergency department (ED) care is a rapidly expanding area of research and focus for health-care leaders, and recent literature has demonstrated a strong correlation between high overall patient experience and improved patient outcomes, profitability, and other health-care system goals (1 –3).An ED visit often represents the. Patient experience with emergency department (ED) care is a rapidly expanding area of research and focus for health- care leaders, and recent literature has demonstrated a strong correlation... This rigorous systematic review of patient experience literature in emergency medicine identified the most common themes in ED patient experience as staff–patient communication, ED wait times, staff empathy and compassion, patient demographic factors, and staff medical competence. Emergency Department Patient Experience: A Systematic Review of the Literature - Jonathan D Sonis, Emily L Aaronson, Rebecca Y Lee, Lisa L Philpotts, Benjamin A White, 2018 Access Options You can be signed in via any or all of the. This rigorous systematic review of patient experience literature in emergency medicine identified the most common themes in ED patient experience as staff–patient communication, ED wait times, staff empathy and compassion, patient demographic factors, and staff medical competence. Introduction:Patient experience with emergency department (ED) care is an expanding area of focus, and recent literature has demonstrated strong correlation between patient experience and. The aim of this study was to systematically review qualitative literature published between 1990 and 2006 exploring the patient experience within the emergency department (ED) with the intent of describing what factors influence the patient experience. Twelve articles were retrieved following combination of key words using five databases.


This paper analyses the literature on the patient experience within emergency departments. We identify six themes within the literature: waiting times, communication, cultural aspects of care, pain, the environment and dilemmas in accessing the patient experience. Overall, the literature has a North American bias and is largely quantitative in. Emergency department An emergency department, also known as an accident and emergency department, emergency room, emergency ward or casualty department, is a medical treatment facility specializing in emergency medicine,. The Emergency Acute Care Unit (EACU) is fully integrated into the new Emergency Department. Emergency Department work stations feature quick access to a pneumatic tube system for sending blood samples to the hospital’s Core Lab for testing. Highland is the first in our area to equip its Emergency Department with elder-friendly features and design emergency care protocols especially for the elderly. Hospital emergency department wait times are increasing, and it’s having a harmful effect on the health of patients, the well-being of providers, and the financial success of hospitals.


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Антон Жулин

Антон Жулин

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